Our Best Practices make your job easier!

You have enough to manage, without worrying about the business practices of the independent contractors you bring on board. CSIA's mission is to help control system integration firms implement best practices for managing their businesses. The CSIA Best Practices and Benchmarks Manual is the guidebook for managing a successful control system integration business.

The manual incorporates feedback from many member companies – and clients of control system integrators – from a broad range of industries. CSIA members share and learn the information critical to their customer relationships and business success. Members who meet or exceed 79 stringent criteria set forth in the Best Practices and Benchmarks Manual earn CSIA Certification.

The CSIA Best Practices and Benchmarks Manual covers:

  • General Management
  • Human Resources Management
  • Marketing, Business Development and Sales
  • Financial Management
  • Project Management
  • System Development Lifecycle
  • Supporting Activities, such as standards and templates
  • Quality Assurance Management
  • Service and Support

Learn more about CSIA Best Practices and Benchmarks.