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The Cyber Threat Environment: It's Impact on the Control System Integration Industry

Thursday, February 16, 2012
11:00 a.m. Eastern Time (New York)/3:00 p.m. GMT
Lisa Kaiser, Director of Control Systems Cybersecurity Strategic Planning, Department of Homeland Security

Lisa Kaiser provided the keynote presentation during the 2012 Symposium: Managing Plant Assets and Performance in Clearwater Beach, Fla. Her presentation, attended by IT and instrument/control stakeholders from the nuclear, fossil fuels, wind, and other interrelated energy segments, focused on the current state of cyber security, notions of where we are headed, current strategies and initiatives, and cross-sector issues. For this CSIA webinar, her presentation will be adapted to address the impact on CSIs in most vertical industries regarding the potential liabilities, encroachment by the IT industry into the CSI space and the business opportunities available. 

Register here.


Webinar Archives

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Yes, Subject Matter Experts Can Be Successful Trainers

Wednesday, January 25, 2012
Gem Skinner, MCT, MCI, Polytron

Subject matter experts have knowledge and experience that others need. So, partner the SME with the new employee and, “presto”, soon you have two SMEs. Correct? Not really. In fact, this formula fails more often than it succeeds. And the best formula may surprise you. Join Polytron for this discussion on turning subject matter experts into performance-based trainers. Discover what it takes to pick the best SME trainer and learn the foundational training competencies and why these are most important to the success of your system integration

Archived recording

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Low Cost High Benefit Marketing Strategies

Wednesday, December 14, 2011
Walt Boyes, Editor in Chief, Control Magazine

If you’re like most control system integrators, a marketing plan does not come naturally. It doesn’t align well with your technical mind. In this webinar, Walt Boyes will explain easy-to-understand strategies for promoting your company’s strengths, capabilities and partnerships to prospective clients, without breaking your budget. Walt has spent many years in the world of automation media and has collected an immense portfolio of marketing wisdom. He’ll share some of it during this 30-minute webinar. There will be time for questions and answers so be sure to bring yours.

Archived recording

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Certification Audit Preparation Process
Friday, October 28, 2011

Don Roberts, Exotek

Considering CSIA Certification? Did you miss one of the recent Certification Bootcamps? Not to worry. We’re offering yet another way for you to collect a few tips toward preparing for your certification audit.

This month’s webinar will feature some of the most effective ways of preparing for the audit and ensure you have a good understanding of the process involved. We will cover everything from the material required to how to prepare, and finally, how to engage an auditor.

Archived recording
Download the free Webex .ARF player
to view this webinar.

 

Successful Integrators Capitalize on Real-Time Feedback
Thurs
day, September 29, 2011
Keith Martino, President CMI

How do you ensure your company leaders maximize your teams’ performance? 1) Capture real-time feedback; 2) Energize your employees and spotlight success. This lively, interactive session provides candid insight and actionable ideas for your leadership team to:

  • Grow revenue
  • Retain clients
  • Solve Problems
  • Build Teamwork
  • Shorten Sales Cycles

Avoid personality bottlenecks. Eliminate conflict. Fortify your team. CMI has answers that will encourage your leadership group to take action – now!

Archived recording
Download the free Webex .ARF player to view this webinar.

 

Independent Contractor Liability: What You Don't Know Will Hurt You
Friday, August 26, 2011
Mark Voigtmann, CSIA Attorney, Baker & Daniels

One of the major decisions facing any control system integrator is whether to "hire" or "contract" with key personnel. Choosing to hire is certainly the more inclusive route, but it carries with it a host of legal obligations. While the obligations may be fewer if the label "independent contractor" is chosen instead, the labels are less important than the actuality. In other words, what your company may call an "independent contractor" may be the government's idea of an employee.

In the next CSIA webinar, Independent Contractor Liability: What You Don't Know Will Hurt You Mark Voigtmann will be interviewing two lawyers with different, but related perspectives on the independent contractor vs. employee quandary.

  • Greg Dale, will answer questions regarding what factors are reviewed by the agencies/courts in making determinations as to whether an individual is truly an independent contractor—including the risks of misclassification
  • Gayle Skolnik will discuss the effect of the distinction on the benefits to which a worker may be entitled.

Archived recording
Download the free Webex .ARF player to view this webinar.

 

How Can You Exceed My Expectations If You Don't Know What They Are? How to Get Honest, Useful and Sometimes Painful Feedback From Your Clients
Tuesday, July 26, 2011
David Stone, Principal, Stone and Company

The idea of seeking out regular, reliable and candid feedback from clients is simultaneously exciting and terrifying. It feels great to get the "attaboys" and the glowing testimonials when things go well, but what kind of feedback do you want or get when you screw up? How often do you actively seek your clients' opinions about what you do well and what you do poorly? More importantly, what do you do with those opinions when they're given? This important program will teach you how to ask for feedback from your clients and what to do with it when you get it. David Stone is back by popular demand after his debut at our conference in April.

Archived recording
Download the free Webex .ARF player to view this webinar.

 

Hiring Best Practices: Can you afford the cost of a bad hire?
Tuesday, June 28, 2011

Evy Trost, Managing Director, National Engineering Resources

Hiring employees is one of the most important tasks for managers. One would think that it’s an employers’ market due to high unemployment.  However, the employer isn’t always in the driver’s seat as it tries to attract high quality candidates. Most top quality candidates are gainfully employed and not actively searching for a career change. Those who are may pursue several opportunities leading to multiple offers. Establishing “Hiring Best Practices” is more important than ever. What does your interview process say about your firm and its ability to attract the right talent?  Evy Trost will provide some important insight on this important task.  Some of the topics will be: 

  • Establishing an effective interview process
  • Employment branding opportunities most companies are missing
  • Employee retention - once you’ve hired the right talent, how do you hold on to them?

Presentation Slides

Archived recording
Download the free Webex .ARF player to view this webinar.

 

KPICs: Overview and Demonstration of Latest Version
Tuesday, May 24, 2011

PC Romano, Avid Solutions, Inc.

KPICs, CSIA’s benchmarking program, allows you to compare your stats with other integrators, as well other companies in related fields. The web-based tool provides detailed reports that can be used for your own executive dashboards. The information you share is completely secure and confidential.

Some of the benefits of KPICs include:

• Streamlined data upload
• Trending of quarterly data and leading indicators
• Rich and flexible reporting
• Data security

During this interactive webinar, we will provide an overview of KPICs and its features. We’ll then conduct a live demonstration of the latest version of KPICs, followed by Q&A. This webinar will benefit anyone considering registering for KPICs, as well as current users who want to learn more about the system.
Archived recording

Download the free Webex .ARF player to view this webinar.

 

How To Actually Sell Something Using Social Media
Thursday, April 7, 2011

Todd Youngblood , CEO of The YPS Group
“I’d rather stick a sharp pencil in my eye than listen to one more over-hyped speech about social media.” That’s a direct quote from our presenter. He knows you’re tired of all the hype, and this webinar is specifically designed to avoid it. Two specific strategies that are delivering results right now will be reviewed in detail. Yes, they both depend on social media, but the real points are properly harvesting and packaging valuable content, timing, traditional nuts and bolts sales skills and creating a no-baloney business experience for the customer.
Archived recording

 

Automation Appliances Create Interoperability

Tuesday, March 15 2011
Roy Kok - Owner, Automation SMX
Bob Muniza - VP Sales, Online Development
David Gaylord - Senior MES Engineer / Analyst, Stone Technologies

Machine to machine (M2M) and machine to enterprise (M2E) communications is becoming a core requirement of every application in today’s highly integrated and performance driven world. This interoperability is often difficult to achieve and many solutions are crafted by manufacturing engineers and system integrators on a custom, instance-by-instance basis. Appliances (no, not white goods) are special-built products, typically pre-integrated to perform a specific function. Learn how Automation Appliances can shorten integration time, improve system reliability and help mange cost associated with the life cycle of the application

Archived recording



Protecting Your Competitive Advantage with Value Add

Wednesday, February 23, 2011
presented by Jane Schwartz, Global Marketing Manager, Industrial Pentair Technical Products
The webinar will focus on adding value to the end customers; protecting their investment while increasing sales and profits. Topics will include the benefits of Thermal and Condensation Management and how to communicate these benefits to your customers.

Archived recording


Can a Tiger Change its Stripes? What it takes for SIs to bring commercial off-the-shelf software to the market
Thursday, January 27, 2011

John Nichols, Managing Director of APEX Manufacturing Solutions and APEX Software Development
John Weber, President, Software Toolbox

Have you been tempted to bring a COTS (Commercial Off the Shelf Software) product to market? CSIA members APEX Manufacturing Solutions and Software Toolbox, in a strategic alliance, are doing just that. Attend this webinar and learn about the challenges and opportunities of such a venture. The presentation is interesting, entertaining, and it might just help you make (or save!) a lot of money. This is a must-see presentation for any SI considering adding volume product development to their suite of offerings.

Archived recording


Overview of Business Income Insurance
Tuesday, December 14, 2010

presented by First Niagara Risk Management and Chubb Group of Insurance Companies
Your company has just suffered a fire loss. At first you breathe easy knowing your building and contents are covered, but then the questions begin. How long will it take before your business is fully functional? What about the lost revenue? You will still have expenses to your bottom line, despite the lack of income in the short term. Is this considered in your property claim? What do you do?

Archived recording



Doing Deals Without Giving Away the Company - The Intellectual Property Traps for Integrators and Automation Users

Tuesday, November 2, 2010

Mark Voigtmann and Bob Null, Baker and Daniels

In this 30-minute webinar, automation and tech construction professional Mark Voigtmann and automation IP professional Bob Null will discuss how to:

  • Maintain freedom to use your existing IP and IP developed during a current project and on future projects
  • Minimize your exposure to IP infringement lawsuits
  • Control the exchange and use of confidential information

Archived recording

 

Stop Selling and Start Closing

Wednesday, October 27, 2010

Carl Utter, The Training Group, Inc.

Does your success depend on sales?
Do selling mistakes cost you money?
Is there a chance you are losing sales that you know you should not?
Do your sales people close a low % of quotes and proposals?
Do you fear the response “Let me think it over”?

If you want to . . .

  • take greater control of the sales process
  • close more of the projects you pursue
  • shorten sales cycles
  • know how to spot non-buyers and stop wasting your time
  • grow your revenues,

. . . then this is the Webinar for you.

Archived recording


The Value of OPC UA for Integrators

Thursday, September 9, 2010

Thomas Burke, OPC Foundation

Integrators face challenging times as the global economy begins to rebound. As projects come back online, companies are looking to build future facing systems with increased security. OPC Unified Architecture (OPC UA) products are on the cutting edge of data security and have been specifically designed to not only leverage all of the strengths of OPC Classic products, but possess none of the weaknesses. (I.e. The elimination of DCOM). This webcast will introduce integrators to the world of OPC UA and eliminate the myths about the technology that are currently in the marketplace.

Archived recording



Electrical Arc Flash Safety and Risk Management

Wednesday, July 21, 2010   

Joseph Weigel, Square D Services

This session presents an overview of the NFPA 70E 2009 Standard for Electrical Safety in the Workplace and the requirements of the standards, which are intended to better protect electrical workers from injury when they work on energized electrical equipment.

The types of major electrical faults that can occur in electrical equipment are presented, with a focus on arcing faults as particularly damaging and dangerous to workers and equipment. Statistical occurrences of arc flash accidents that cause significant injuries and fatalities are discussed in both human and financial terms. The presentation covers all aspects of facility and employer responsibilities for compliance to the NFPA 70E standards, as well as the current status of OSHA enforcement of these standards.

Archived recording

 

You Promised What?!?!
Warranties: The Guarantees You Never Even Knew You Made

Wednesday, June 30, 2010  

Shiv O'Neill and Shawna Eikenberry, Baker & Daniels

In this 30-minute webinar for automation and process industry companies where participants will learn:

  • How you may be creating unintentional warranties through actions and words (including promotional materials) that are not part of your contract;
  • To fully understand what your company is warranting (in addition to your expressly stated warranties); and
  • How to disclaim potentially risky warranties.

Archived recording


A Guided Tour of Four Online Directories Specific to Control System Integrators

Wednesday, May 26, 2010   

Vance VanDoren, Ph.D., P.E

Online directories and search engines specific to control system integrators offer a wide range of advertising opportunities, some which are both affordable and effective for even the smallest integrators. Vance VanDoren, editor of Control Engineering’s Automation Integrator Guide, will discuss how integrator-specific online directories work and how some can leverage the power of Google and other general-purpose search engines at a fraction of the cost. Details about the four online directories that are most relevant to control system integrators will be included.

Archived recording

 

Traditional vs. Industrial Network Infrastructure: Do You Know the Differences?

Tuesday, April 13, 2010

Brought to you by Corning Cable Systems and Anixter

Traditional IP-based enterprise network technologies have emerged in both industrial and manufacturing communications networks removing traditional barriers between these spaces.  Industrial Ethernet applications today require stringent optical fiber cabling, connector, and hardware solutions. This webinar will discuss the differences between traditional Enterprise and emerging Industrial applications as well as trends and innovations in optical cabling and connectivity solutions.

 

Risk Control Hierarchy Clarifies Electrical Safety

Wednesday, March 24, 2010
The Risk Control Hierarchy (RCH) in the ANSI-Z10 standard provides electrical safety professionals with an excellent roadmap for setting the right safety objectives that result in the reduction of electrical risks.  Combining our understanding of electricity with our principles of safety is the key to improving electrical safety.  For example, when a Department of Energy electrical safety program is analyzed under the light of the RCH, many potential electrical safety improvements begin to jump off the page.  The RCH not only helps improve a plant electrical safety program, but it also inspires manufacturers to improve their electrical equipment designs.  Lastly, the RCH provides a means to measure the effectiveness of an electrical safety initiative much the same way a project manager uses financial measurements (Return on Investment or Payback Analysis) to evaluate a project.

 

The First Ten Important (Indeed Indispensable) Things To Scrutinize in Every Automation Contract

Wednesday, Feb. 24, 2010  
The contract documents have just arrived. There they lie, three inches thick on your desk. The project seemed like a good idea when you wrote your proposal, but now what? Do you actually try to read the whole thing or just shrug your shoulders and sign on the dotted line? In a free half-hour webinar (the first in a series of four for CSIA members oriented toward managing legal risk) CSIA general counsel Mark Voigtmann and his automation law colleague Brian Clifford explain The First Ten (Important, Indeed Indispensable) Things To Scrutinize in Every Automation Contract.

Presentation archived

Archived recording



© 2012 Control System Integrators Association
22 N. Carroll St., Ste 300, Madison, WI 53703, USA, Phone: 800.661.4914, Fax: 888.581.3666,
Email: csmith@controlsys.org